The Ladder of Engagement
There is more than one way to create a community that includes everyone in the city, where everyone is seen as human and perceived as equally valuable. Discover the “The Ladder of Engagement” and it’s five levels. The Ladder of Engagement is a tool for the processes that lead to a
Civic Design: Be less afraid of feelings
On your Civic Design process, be less afraid of feelings—they can be a source of growth. Emotions fuel our decision-making, they shape our imagination and help us to find exciting and unexpected solutions. But we often have a tendency to suppress our emotions, turning our emotional state negative
Connect Located Knowledge with Specialized Knowledge
Introduction Designing a participatory process is not easy. It requires a great ability to connect Located Knowledge (from citizens) with Specialized Knowledge (Professionals and Public Servants). It requires imagination and creativity to design the process and tools. A great tool is Storymapping. S
